I just wanted to let the management at Folsom Chevy and all their employees and customers know that they have an asset and an ally in the customer service department in Chad (I wish I could recall his last name, and I don't have his card here) at the service department. Just before I was set to deploy I was having my header and downpipe replaced because the folks that installed it prior did a horrendous job. Chad immediately noticed how bad the original job was done and without hesitating asked me who had done it and called them right up. After the header and downpipe were replaced correctly, the exhaust no longer was aligned right. Chad, unwilling to accept this, was able to get the shop that incorrectly installed my stuff in the first place to correct the exhaust misalignment for free. All of this without any pushing from me. He knew what had to be done to make things right and did it. All the while keeping me informed of what was going on almost hourly. All of that would have been very stressful to take on myself with having to potentially leave a non-functional car with my fiancee as I flew here. He lifted a great weight off my shoulders and reaffirmed why we only use Folsom Chevy. Because of Chad and the other folks we've met there, we will always shop at, get service at, and recommend Folsom Chevy. BTW, we live in Roseville (3 miles from John Sullivan Chevy and 30-45 minutes from Folsom Chevy) but don't mind the drive--$4 gas or not! Thanks Chad, and sorry again for this being so late.

I feel like a kid with a new bike... I had no idea that having a new truck would have such a deep impact on how I feel. The whole thing is totally awesome...and I am so glad that you will remain a part of our lives in the history of wherever the truck takes us. Your warmth and energy made what could have been a nightmare , well it was a nightmare.. till you showed up and turned it into a happy adventure. And for that ...never mind the truck....I will be forever grateful!

Thanks Sandi!

I just bought a Corvette, 2 weeks ago. What a pleasurable experience. I was contacted by David from an internet request. He called me immediately. We worked out our deal on the phone. They stayed open late for me to make my purchase that night. Everyone was professional and worked hard to make sure we were satisfied. Got a great deal and could not be happier with my experience.

I want to convey my THANKS to BRYANT (day crew Service) and especially JASON (evening Service) for their "Taking Care of Business" attitude...and actuality! I've been a customer on and off for MANY years and appreciate their good, solid, honest, efficient service...which is usually not appreciated as it should be.

The last couple times I've taken my vehicles in for repair the service has been fast, efficient and the communication with your SERVICE STAFF has been EXCELLENT...and they should be recognized for ther efforts!

Please THANK YOUR STAFF for me again, and HAPPY HOLIDAYS TO ALL!